Conflict in any form is debilitating. It skews your view of others and limits your ability to think clearly. Yet, even by the end of a disagreement, achieving a positive resolution can be surprisingly difficult. When you have a dispute with someone else, everyone ends up in a “win-lose” situation. You lose standing in the relationship, you lose respect, you lose efficiency, and in most cases, you lose time. But there are ways to resolve a dispute effectively, and by resolving the conflict, you can gain the respect you lost along with the time you wasted in the dispute.
The dispute you are involved in may not necessarily be a substantial legal matter, but it is important to you. Regardless, you will want to resolve it successfully.
Here are some ways to resolve a dispute effectively.
Don’t ignore the conflict
Many people still believe in the notion that conflict is a bad thing. They either avoid it or attempt to run the other way. People, who usually don’t understand it, think that conflict is the best way to resolve it. This could not be more wrong. If you try to understand the other person’s point of view, the conflict will become smaller. If you make allowance for the other person’s point of view, it will diminish, and so will the need for your conflict management program.
Clarify what the issue
When negotiations break down, and you find yourself confronting a dispute, you may want to take a different approach. Resolving disputes effectively means being a good communicator, understanding the rules and procedures associated with different countries, and being flexible. At the same time, you must also take a good critical look at why a conflict arose in the first place.
Bring in or involve the parties together to talk
Mediation is a way for the disputing parties to talk directly to one another in an attempt to resolve a disagreement, issue, or situation. It is an alternative to litigation, which means the law is not involved. A mediator is trained to listen to both sides of the case and help them devise a solution that works for both parties. Even those who choose to sell their home in the future should at least consider the possibility of mediation.
Identify a solution
It’s generally a good practice to resolve disputes with others before they escalate to something more serious, but there are times when things cannot be worked out amicably. When this happens, it’s important to know how to turn negative situations around by forcing the other party to identify a solution. In cases of a dispute, identifying a solution depends on both parties agreeing.
Continue to monitor and follow up on the conflict
The first way to be a middle manager or project manager is through communication. It should be a key management tool. It is through communication that conflicts can be resolved effectively by either groups or individuals. Where there is a lack of communication, conflicts will be considerably more.
Many people tend to overlook the importance of conflict resolution. After a conflict, people tend to focus only on the negative impact it had on them, forgetting the positive aspects that resulted from it. Sometimes sustaining the positives is harder than merely focusing on lessons learned. We all handle conflict differently. Some people prefer to confront the person directly. Others would rather diffuse the situation by bringing it to a mediator with the hopes of resolving it. Others have developed strategies to cope.